Everything a gym staff training manual needs to cover — front desk, personal trainers, cleaning staff, and how to handle member complaints.
Full article coming soon.
Run scripts/generate_blog_content.py to generate content for all blog posts using a free LLM.
Why Gym owners need documented processes
Front desk staff giving tours with no script and losing 60% of walk-ins
No cancellation save script so every cancellation is just a goodbye
Cardiac event response unclear — staff don't know where the AED is
The documents that fix these problems
📄Membership Sales & Tour Script
📄Cancellation Save Script (3 Scenarios)
📄Job Posting Template (Front Desk + Trainer)
📄Emergency & AED Response Protocol
📄Personal Training Upsell Protocol
📄Lead Follow-Up Sequence (5-Touch)
📄Membership Dues & Failed Payment System
📄Membership Agreement & Liability Waiver Template